Our agency has always strived to handle a client's personal insurance program in a different way than most agencies and direct writing companies. As an independent agent we "stand in your shoes" to make sure you are provided with the following:

Personal Service Beyond Expectation

• Live person and the same person every time to take your call
• Return phone calls promptly
• Professional to advise you on proper coverages and premium comparisons

Competitive Cost
We represent over 20 major and regional "A" rated insurance carriers

Comprehensive Coverage

• Coverage summary is provided so the client can understand the coverage purchased
• Recommendations and options are provided so the client can be aware of areas with limited or no coverage. This allows the client to make a decision before the "loss" to purchase the right coverage. Too many carriers and agents provide only a policy and the client has a "bad surprise" when there is no coverage at time of loss. We educate the client so they know what is covered and what is not covered

Claims Assistance

• We provide accident/incident cards so the client is aware what information to gather at time of loss
• Client reports claims to our agency and we make sure insurance carriers understand the claims and interprets the coverage in the way most likely to have the claim paid
• We will follow up with the insurance carrier to make sure claim is paid promptly and accurately